AIR FARES: Excluded.

TIPS: Excluded.

FLIGHT BOOKINGS: We will follow up on your domestic flight bookings if any difficulty arises.

PACKAGES: Please mark the package of your choice. If you wish to change the tour in any way, please let us know. We can make any adjustments in order to meet your requirements.

CONFIRMATION: 1 month prior to arrival - we need re-confirmation.

CANCELLATIONS: 30 days prior to arrival _ 25% of total bill will be charged.
14 days prior to arrival _ 50% of total bill will be charged.

No show _ 75% of total bill will be charged.

No refund will be made for any accommodation, transportation, sight seeing, meals or service not utilized by any person after the tour has begun.

AMENDMENTS: 07 days or less prior to arrival - 25% of the hotel room price will be charged.

CHILD POLICY: Children under 2 year old _ free. Children under 12 _ 50% discount when sharing parents’ room (no extra bed).

Children under 12 _ 25% discount when in separate room OR in extra bed in parents’ room.

PAYMENT POLICY: 25% of total payment with confirmation of booking.
50% of total payment 1 month prior to arrival.

Balance of payment on arrival.

INSURANCE: Excluded. We advise all clients to insure themselves and their belongings.

PASSPORTS & VISAS: All travelers must carry a valid passport and appropriate visas.

RESPONSIBILITY:

Haya Tours acts as direct or indirect agent for the clients of any tour, and/or the travel agent who organises the tour, and the airlines, hotels and restaurants, bus companies, and other contractors and shall not be held liable for any injury, damage, loss, delay, irregularity or additional expense that may be incurred.

All participants on these tours are bound by the general conditions, rules and regulations as fixed by the contractors. Any injury, damage, loss, delay, irregularity or additional expenses incurred beyond the control of Haya Tours, or not under its direct control, will be borne by the participants and be their sole responsibility.

Haya Tours reserves the right to change the itinerary, or part of it, to postpone it, to alter hours of departure and/or dates according to changing orders of the local authorities, and natural or man-made disasters.

Haya Tours reserves the right to cancel any tour prior to departure. In such a case, full refund of all payments will constitute full settlement to the client.